Terms of Service
Last updated: 2025
1. Introduction
Welcome to LifesOneWay. These Terms of Service govern your use of our website at LifesOneWay.com and the services, digital materials, and merchandise offered. By engaging with LifesOneWay, you agree to these terms.
2. Services
LifesOneWay offers personalized coaching sessions, live workshops, and guided programs focused on everyday lifestyle balancing tips. Scheduling details and session outlines are provided upon confirmation of your booking.
3. Digital Materials
This category includes downloadable guides, video modules, and e-books designed to support your daily balance efforts. Access credentials will be delivered to the email address provided at checkout.
4. Merchandise
Our physical products include branded journals, planners, and wellness tools. All items are inspected for quality before shipment.
5. Pricing and Payment
Prices for each offering are listed on LifesOneWay.com. Payment is due in full at the time of purchase. Accepted methods include major credit cards and approved online channels.
6. Refund and Rescheduling Policy
6.1 Services
All coaching sessions, live workshops, and guided programs are non-refundable due to scheduling commitments and personalized preparation. You may reschedule an upcoming session by notifying us at least 48 hours before the scheduled start time via our contact form. This ensures we can adjust resources and maintain quality for all participants.
6.2 Digital Materials
Purchased online guides, training modules, and e-books may be eligible for a refund if you submit a request within 7 days of the purchase date and have not accessed more than 10% of the content. To request a refund, please complete our contact form. Approved refunds will be processed within 14 days through the original payment method.
6.3 Merchandise
Physical items may be sent back in their original, unused condition within 30 days of delivery. You are responsible for shipping costs. Once we receive and inspect the merchandise, refunds will be issued to the payment method used at purchase within 14 days. For assistance, use our contact form.
7. Limitation of Liability
LifesOneWay and its team strive to offer balanced lifestyle guidance. We are not liable for any indirect outcomes related to the use of our materials or services. Our maximum liability is limited to the total amount paid by you for the specific product or service in question.
8. Contact Information
Address: 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14169114991
Business ID: 836087605
For questions or support, please visit our contact form.